American Airlines Cancellation Policy

Understanding the American Airlines Cancellation Policy

When it comes to booking flights, flexibility is key. Whether you’re planning a leisure trip or a business journey, unforeseen circumstances can sometimes arise, necessitating changes or cancellations to your travel plans. This is where airline cancellation policies come into play. In this article, we will discuss the American Airlines cancellation policy and provide you with all the information you need to make informed decisions about your bookings. Whether you are a frequent flyer or an occasional traveler, understanding airline cancellation policies can help you avoid potential headaches and financial losses. So, let’s dive into the details of American Airlines’ cancellation policy.

American Airlines Cancellation Fees and Refunds

The cancellation fees and refund eligibility largely depend on the type of ticket you purchased and the fare rules associated with it. Generally, American Airlines offers three main fare categories: Basic Economy, Main Cabin, and Premium Cabin (including Business and First Class).

  • Basic Economy Fares: Basic Economy fares are the most restrictive and non-refundable. If you need to cancel a Basic Economy ticket, you will forfeit the entire ticket cost, and no refund or credit will be issued. However, you may be able to change your travel dates for a fee, depending on the specific fare rules.
  • Main Cabin Fares: For Main Cabin fares, the cancellation policy is more flexible. If you cancel your ticket within 24 hours of booking, you will receive a full refund without any cancellation fees, as long as your travel is at least a week away. After the 24-hour grace period, you’ll be subject to a cancellation fee, typically $200 for domestic flights and $300 for international flights (costs may vary). The remaining ticket value can be applied as a credit for future travel, valid for one year from the date of issue.
  • Premium Cabin Fares: Premium Cabin fares, including Business and First Class, offer the most lenient cancellation policy. If you cancel your ticket, you’ll receive a full refund minus any applicable cancellation fees. Like Main Cabin fares, there is a 24-hour risk-free cancellation window after booking, during which you can cancel without fees if your travel is at least a week away.

It’s important to note that these cancellation policies and fees can vary based on the specific fare rules, travel dates, and routes. Always review the fare rules carefully when booking your ticket to understand the applicable cancellation terms.

American Airlines Cancellation Policy

American Airlines Cancellation Policy Process

To cancel your American Airlines ticket, you have several options:

  • Online Cancellation: You can cancel your ticket through the American Airlines website by logging into your account and navigating to the “Trips” section. Here, you’ll find the option to cancel or change your reservation. This method is convenient and allows you to handle the cancellation process yourself.
  • Mobile App Cancellation: American Airlines also offers a mobile app where you can manage your reservations, including cancellations. Log in to the app, locate your upcoming trip, and follow the prompts to cancel your ticket.
  • Call Center Cancellation: If you prefer to speak with an American Airlines representative, you can call their customer service line at +1-800-433-7300 or +1-844-499-2038 and request a cancellation. Be prepared to provide your record locator or ticket number and other relevant details.
  • Airport Ticket Counter: If you’re already at the airport, you can visit an American Airlines ticket counter and request assistance with canceling your ticket.

Refundable vs Non-Refundable Tickets

It’s essential to understand the difference between refundable and non-refundable tickets when discussing cancellation policies. Refundable tickets typically cost more but give passengers greater flexibility. Passengers can receive a full refund if they choose to cancel their trip. On the other hand, non-refundable tickets usually come at a lower price point. Also, it does not offer cash refunds upon cancellation – instead, passengers might receive a future travel credit or voucher. Always double-check the type of ticket you are purchasing and its associated cancellation policy before finalizing your booking.

Exceptions to American Airlines Cancellation Policy

Certain situations allow American Airlines to waive its standard cancellation fees, such as severe weather conditions or major disruptions like the COVID-19 pandemic. However, these exceptions vary based on specific events and government regulations. Therefore, staying updated on current news and checking American Airlines’ official communication channels is crucial when planning your travels.


Being aware of American Airlines’ cancellation policy helps ensure smooth sailing throughout your journey. By understanding the terms and conditions regarding cancellations, you can make educated choices. It allows you to bookings and protect yourself against unanticipated changes or mishaps. As always, reach out to American Airlines’ customer support team AT 1 (800) 433-7300 if you have questions or concerns regarding your reservation.

Q: Can I cancel my American Airlines flight?

A: Yes, American Airlines allows customers to cancel their flights as long as they follow the cancellation policy. Depending on the fare type and the time of cancellation, cancellation fees may apply.

Q: How do I cancel my American Airlines flight?

A: You can cancel your American Airlines flight online via the Manage Reservations page on the airline’s website or by calling the phone number at +1-800-433-7300 or +1-844-499-2038.

Q: Does American Airlines charge a fee for canceling award tickets?

A: No, American Airlines does not impose a separate cancellation fee for award tickets. Instead, when canceling an award ticket, you will only need to pay the reinstatement fee per segment if applicable. Reinstatement fees depend on your AAdvantage membership level. Also, they vary based on whether you originally booked a one-way or roundtrip award ticket.

Read More Related Blogs:

Scroll to Top